- Established2023
- Platform / SoftwareMoney Pot
- Game Providers47 providers including Pragmatic Play, PG Soft, JILI
- Payment MethodsBitcoin, Ethereum, USD Tether (AUD)
How to get in touch
For assistance, contact Tcl99 Casino by email at support@tcl99casino.wtf. Email is the best way to provide the details needed to understand your request. Messages are usually answered within 24 hours, although response times can vary depending on the type and complexity of the question.
You can write to support about common player questions, including:
- Account access, account details and verification questions.
- Deposit, withdrawal and payment-related questions.
- Bonus terms, eligibility and general promotional queries.
- Technical problems, errors or website access issues.
- Responsible gambling requests or questions about taking a break from play.
What to include in your email
To help support respond faster, include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred or which page or transaction was involved. If relevant, attach clear screenshots showing the error or message. Do not include your password or other unnecessary sensitive information. Please send one clear request per message where possible, and reply to the support team if further information is requested.
